Hi,
I had the zenbook ux360ca for a month when I started experiencing an issue with the pointer. Often it went to the bottom left corner of the screen and clicks stuff there.
At first I tought it was a touchpad issue but after some testing I found out that it was an issue with the touch screen – when the touchscreen was disabled everything is fine.
Since the service was taking too long to fix the issue (tiuch screen replacement) they offered my money back and I took them -I need a new laptop pretty fast, and couldn't wait any longer.
I fell in love with my zenbook and I don't want to switch to another, but I'm scared as f*ck that this could happen again.
Also, do you think the ua is a better choice?
I cannot decide if the fan is the better choice or not, and if this version is a better choice for me in general.
I am a writer and I use it mainly for WordPress and Photoshop.
Ps: They both are the 8gb ram and 256 ssd version, since that's the only version available in my country.
Thanks,
Monica
Any information or updates on the UX360UA being available in the United states soon? I really like the specs and the look and feel of the keyboard that asus makes and hoping to pick one up.
shane
January 18, 2017 at 7:12 am
hi, this review is pretty great, how appropriate this laptop would be for coding? when it comes to applications like visual studio, SQL server and other advance applications?
Depends on the resources you'd need. Could do, with the i7 and 16 GB of RAM, but there's only that much you can ask for a 15 W dual-core. The alternatives are the larger laptops with quad-core processors, or the more expensive and rare options with 28W Intel processors (like some Lenovo, Dell laptops, and perhaps the Macbooks if they're right for your needs).
Ricardo
February 15, 2017 at 10:44 am
My girlfriend bouth this zenbook two days ago, and so far has been a dispointing experience. The monitor isn't properly calibrated, the colour is yellowish and we didn't find anything wrong to do with windows 10 or intel drivers so far, besides that the right button of the mouse pad stopped working.
This baby is going back to the store today, hope I have better luck next time.
It's a shame that an expensive device such as this comes with this problems.
Imran Awan
April 20, 2017 at 11:01 am
Does anyone own the Asus Zenbook and the Surface Pro 4? I'm looking at both devices, but leaning towards the Zenbook given its better value for money and just as portable, albeit the screen doesn't detach from the keyboard.
Any views about both devices is welcome.
M
May 14, 2017 at 5:49 am
Hi! I bought these 1 week ago, I charge battery 2 times, and know is not charging after 97%. Is that normal?
Peter Woods
May 16, 2017 at 12:21 am
I BOUGHT ONE ! (Ser NoH10WU07043502D) Never got to use it , out of the box it didn’t work. Obviously lots to fix in ASUS Service Care. Took Sam Thuy, customer support team, a few days & another email to reply. I arranged to have it delivered by person to their capital city centre service ( I live in a regional area) as under Australian consumer law I am entitled to a replacement, their offer was to repair it. They wouldn’t replace it so it still doesn’t work. Many reviews back up Asus’s reputation for poor service something you don’t find out until after the purchase.
Jim
July 22, 2017 at 2:18 am
Hi Andrei,
I have shortlisted my purchase decision to either the UX360UA or the UX330UA. I understand both have the same specs (core i5-7200u, 8gb ram, 256gb ssd, fhd display) but different form factors, former is a flip convertible while latter is a regular laptop.
Would you be able to guide me on any technical or performance based advantage the ux330 may have that would justify NOT buying the ux360ua convertible laptop instead?
Otherwise I may just pull the plug and spend approximately $150 more to get the ux360ua and have the benefit of flexibility while watching videos and browsing the net. I don't plan on heavy gaming. I value good display, relatively quiet performance, low fan noise, good keyboard and trackpad.
Well, the too are technically identical. It's been a while since I reviewed them, but you can find both articles here on the site with my indepth impressions at the time. As far as I remember they have similar keyboards/trackpads/IO, the UX330 gets a marginally brighter screen, but only because there's no extra glass on top. What actually matters is that the UX330 gets a matte screen, while the UX360UA gets a glossy glass covered screen which shows glare and reflections in bright light. Something to keep in mind if you plan to use this outdoors or in bright offices.
Overall, I feel the UX330 is the slighter better buy for the money as it sells for less, but the UX360UA get's you the touchscreen and form-factor. Up to you if that's worth paying extra for.
Jim
July 23, 2017 at 12:34 pm
Andrei,
Thank you very much. Appreciate the advice and agree with your recommendation as well.
Cheers!
Atefe
August 26, 2017 at 5:40 pm
Has anyone any problem with over heating down of screen on the "asus" lable? I have purchased one today and it's going hot from starting up to 2mins later.
Seb
October 9, 2017 at 8:19 pm
Hi, i bought this computer 2 months ago and i'm pretty happy with it. Now i would like to know if the Bamboo Ink from wacom works with this computer or just a normal pen ?
Thank you for the answer.
Dr Samar
January 19, 2018 at 2:24 pm
Hi, thankyou for the nice article, i need help with my asus ux360ua, i dropped it and cracked the touch screen/digitizer, the lcd is perectly fine, but i need help in replacing the digitizer, i cant find any video tutorials on, can you please help/guide me on how to replace the digitizer for my laptop?
Srt, that's out of my league, try ti get in touch with an Asus service.
Thomas
September 27, 2019 at 6:14 pm
In the review, you write that it is compatible with PCIe/NVME drives as well. Are you sure about this (or can anyone verify)? I am looking to upgrade mine, but cannot find any information on the compatibility of the ssd connector with newer nvme drives. Thanks!
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Monica
January 4, 2017 at 2:15 pm
Hi,
I had the zenbook ux360ca for a month when I started experiencing an issue with the pointer. Often it went to the bottom left corner of the screen and clicks stuff there.
At first I tought it was a touchpad issue but after some testing I found out that it was an issue with the touch screen – when the touchscreen was disabled everything is fine.
Since the service was taking too long to fix the issue (tiuch screen replacement) they offered my money back and I took them -I need a new laptop pretty fast, and couldn't wait any longer.
I fell in love with my zenbook and I don't want to switch to another, but I'm scared as f*ck that this could happen again.
Also, do you think the ua is a better choice?
I cannot decide if the fan is the better choice or not, and if this version is a better choice for me in general.
I am a writer and I use it mainly for WordPress and Photoshop.
Ps: They both are the 8gb ram and 256 ssd version, since that's the only version available in my country.
Thanks,
Monica
M
January 7, 2017 at 5:22 pm
Hi
Does this laptop support pen?
thanks!
Andrei Girbea
January 9, 2017 at 4:30 am
Capacitive pens, yes, Active pens, no.
Tony
January 14, 2017 at 3:36 pm
Any information or updates on the UX360UA being available in the United states soon? I really like the specs and the look and feel of the keyboard that asus makes and hoping to pick one up.
shane
January 18, 2017 at 7:12 am
hi, this review is pretty great, how appropriate this laptop would be for coding? when it comes to applications like visual studio, SQL server and other advance applications?
Andrei Girbea
January 18, 2017 at 9:44 am
Depends on the resources you'd need. Could do, with the i7 and 16 GB of RAM, but there's only that much you can ask for a 15 W dual-core. The alternatives are the larger laptops with quad-core processors, or the more expensive and rare options with 28W Intel processors (like some Lenovo, Dell laptops, and perhaps the Macbooks if they're right for your needs).
Ricardo
February 15, 2017 at 10:44 am
My girlfriend bouth this zenbook two days ago, and so far has been a dispointing experience. The monitor isn't properly calibrated, the colour is yellowish and we didn't find anything wrong to do with windows 10 or intel drivers so far, besides that the right button of the mouse pad stopped working.
This baby is going back to the store today, hope I have better luck next time.
It's a shame that an expensive device such as this comes with this problems.
Imran Awan
April 20, 2017 at 11:01 am
Does anyone own the Asus Zenbook and the Surface Pro 4? I'm looking at both devices, but leaning towards the Zenbook given its better value for money and just as portable, albeit the screen doesn't detach from the keyboard.
Any views about both devices is welcome.
M
May 14, 2017 at 5:49 am
Hi! I bought these 1 week ago, I charge battery 2 times, and know is not charging after 97%. Is that normal?
Peter Woods
May 16, 2017 at 12:21 am
I BOUGHT ONE ! (Ser NoH10WU07043502D) Never got to use it , out of the box it didn’t work. Obviously lots to fix in ASUS Service Care. Took Sam Thuy, customer support team, a few days & another email to reply. I arranged to have it delivered by person to their capital city centre service ( I live in a regional area) as under Australian consumer law I am entitled to a replacement, their offer was to repair it. They wouldn’t replace it so it still doesn’t work. Many reviews back up Asus’s reputation for poor service something you don’t find out until after the purchase.
Jim
July 22, 2017 at 2:18 am
Hi Andrei,
I have shortlisted my purchase decision to either the UX360UA or the UX330UA. I understand both have the same specs (core i5-7200u, 8gb ram, 256gb ssd, fhd display) but different form factors, former is a flip convertible while latter is a regular laptop.
Would you be able to guide me on any technical or performance based advantage the ux330 may have that would justify NOT buying the ux360ua convertible laptop instead?
Otherwise I may just pull the plug and spend approximately $150 more to get the ux360ua and have the benefit of flexibility while watching videos and browsing the net. I don't plan on heavy gaming. I value good display, relatively quiet performance, low fan noise, good keyboard and trackpad.
Andrei Girbea
July 22, 2017 at 4:13 am
Well, the too are technically identical. It's been a while since I reviewed them, but you can find both articles here on the site with my indepth impressions at the time. As far as I remember they have similar keyboards/trackpads/IO, the UX330 gets a marginally brighter screen, but only because there's no extra glass on top. What actually matters is that the UX330 gets a matte screen, while the UX360UA gets a glossy glass covered screen which shows glare and reflections in bright light. Something to keep in mind if you plan to use this outdoors or in bright offices.
Overall, I feel the UX330 is the slighter better buy for the money as it sells for less, but the UX360UA get's you the touchscreen and form-factor. Up to you if that's worth paying extra for.
Jim
July 23, 2017 at 12:34 pm
Andrei,
Thank you very much. Appreciate the advice and agree with your recommendation as well.
Cheers!
Atefe
August 26, 2017 at 5:40 pm
Has anyone any problem with over heating down of screen on the "asus" lable? I have purchased one today and it's going hot from starting up to 2mins later.
Seb
October 9, 2017 at 8:19 pm
Hi, i bought this computer 2 months ago and i'm pretty happy with it. Now i would like to know if the Bamboo Ink from wacom works with this computer or just a normal pen ?
Thank you for the answer.
Dr Samar
January 19, 2018 at 2:24 pm
Hi, thankyou for the nice article, i need help with my asus ux360ua, i dropped it and cracked the touch screen/digitizer, the lcd is perectly fine, but i need help in replacing the digitizer, i cant find any video tutorials on, can you please help/guide me on how to replace the digitizer for my laptop?
Regards
Dr Samar
Andrei Girbea
January 23, 2018 at 1:31 pm
Srt, that's out of my league, try ti get in touch with an Asus service.
Thomas
September 27, 2019 at 6:14 pm
In the review, you write that it is compatible with PCIe/NVME drives as well. Are you sure about this (or can anyone verify)? I am looking to upgrade mine, but cannot find any information on the compatibility of the ssd connector with newer nvme drives. Thanks!
Andrei Girbea
September 27, 2019 at 7:30 pm
It's been a long time since I've reviewed this, so I don't exactly remember, but perhaps others can pitch in.